Frequently Asked Questions
Everything you need to know about your Gresso shopping experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as it ships, we will send a second email with a tracking number so you can follow your package in real-time.
What is Gresso's return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, Gresso ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
How should I care for my Gresso garments?
To ensure longevity, we recommend following the specific care instructions on the internal garment tag. Generally, washing in cold water and air drying is best for preserving fabric quality.